Cyber Include (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of our users, clients, and partners in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Cyber Include provides services including web design, digital accessibility, and SEO optimisation. For the purposes of data protection law, we are the “data controller” of any personal data we collect from you.
Business Name: Cyber Include
Email: hello@cyberinclude.com
Address: 4 Craigend, Edinburgh, United Kingdom.
2. What Personal Data We Collect
We may collect the following types of personal data:
- Name and contact information (email address, phone number)
- Business name and job title
- Website usage data (via cookies and analytics)
- Messages and feedback sent via contact forms
- Booking or consultation details
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide our services
- Manage bookings or consultations
- Improve our website and services
- Send updates or newsletters (only with your consent)
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
Under the UK GDPR, the legal bases we rely on include:
- Consent (when you opt in to marketing or contact)
- Contractual necessity (to provide the services you request)
- Legal obligation (e.g. for record keeping)
- Legitimate interests (to run and improve our business)
5. Sharing Your Data
We do not sell your personal data. We may share it with trusted service providers, such as:
- Web hosting providers
- Email delivery services
- Analytics tools (e.g. Google Analytics)
- Legal or regulatory bodies when required
All third parties are required to keep your data secure and use it only for the purpose provided.
6. How Long We Keep Your Data
We retain personal data only for as long as necessary to:
- Fulfil the purpose it was collected for
- Comply with legal, accounting, or reporting requirements
You can request deletion of your data at any time unless we’re legally required to retain it.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Right to access the personal data we hold about you
- Right to correct inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with the ICO www.ico.org.uk
To exercise any of these rights, please contact us at hello@cyberinclude.com
8. Cookies and Tracking
Our website uses cookies to understand usage patterns and improve the user experience. You can manage your cookie preferences through your browser settings.
For more information, view our [Cookie Policy].
9. Data Security
We take reasonable steps to protect personal data using technical and organisational measures, including:
- SSL encryption
- Secure hosting
- Access control
- Staff awareness and confidentiality
10. Updates to This Policy
We may update this policy occasionally. Any significant changes will be posted on our website and, where appropriate, notified to you by email.
Contact Us
If you have any questions about this policy or your data rights, please contact:
📧 Email: hello@cyberinclude.com
📍 Address: 4 Craigend, Edinburgh UK.